Halcyon Password Reset Manager
How much time does you help desk spend helping users reset their passwords after a weekend or a holiday? In some organizations, this is as much as 30% of the calls to the helpdesk!
Let your help desk concentrate on meaningful tasks and automate this function with Halcyon Password Reset Manager.
Predefined answers to a default or tailored questions will validate that you are helping you trusted users only. Let them get back on to the system immediately without having to wait for available helpdesk staff.
Make your auditors happy! Document any password resetting issues and how they have been handled with Halcyon's reporting solution combined with the Reset Password Manager.
Read more about Halcyon Password Reset Manager.